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This is about Intrada Rewards Points and isn't directly connected to a specific soundtrack, so I'll post it here.
I emailed this question to Intrada and did not get a reply, so maybe one of you guys knows the answer.
My Intrada account says the following:
Total Accumulated Points--56225
Total Available Points--56225
Available Points Value--56225
When I press "Redeem", I get the following reply, "Value must be greater than zero."
I have never redeemed points before, so does anyone know what the problem is?
Yeah you have to enter in the amount that you want to redeem. That is a lot of points!
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It will show you a lifetime total, what you've redeemed. and what you have available.
Enter the number of points you want to redeem (say, 5.10 points to cover that $ amount for shipping of a new order), and click redeem You will get an email with a coupon code you apply when you check out.
It's a little roundabout, to be sure.
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Intrada has always been helpful with replacements, so especially with international label cds (like Quarter), I use them since I know they'll deal with it asap. This happened recently with a defective Quartet disc.
This is one of the many, many reasons I go with Intrada most of the time (except for most LaLa releases with I purchase directly from them). There are never any issues, and where there are issues, they resolve them in barely longer than a nanosecond. The word stellar comes to mind with respect to the quality of their service, not to mention their magnificent releases.
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